Residents get plenty of satisfaction from EHDC, according to survey results

Residents have given East Hampshire District Council a ringing endorsement, according to the results of the latest survey into the council’s services.

Questionnaires returned by people chosen at random showed a far higher level of satisfaction than the previous survey in 2011.

More than 75 per cent of respondents said they were either satisfied or very satisfied with the quality of EHDC’s services, compared with 60 per cent five years ago.

Cllr Richard Millard, Deputy Leader of East Hampshire District Council, said: “These results are superb and show the people of East Hampshire are more than happy with the vast majority of our frontline services.

“It is harder than ever for councils to keep council tax low and maintain excellent public services but these results indicate our services are improving even as we cut our share of council tax by 2 per cent.

“Every year financial support from the government dwindles further but EHDC is determined not to cut back frontline services and instead seek out new ways of generating income.

“These results are a testament to the success of that ideal and the hard work and the smart policies of council.”

The survey saw an impressive result for the council’s waste collection, its most high-profile service, with 93 per cent agreeing they were either satisfied or very satisfied.

A total of 77 per cent of residents were also satisfied or very satisfied with electoral registration as were 72 per cent with the council’s collection of council tax.

Street cleaning, playgrounds and parks, car parks and planning also received a thumbs up from residents.

See a snapshot of the residents’ survey results here